Privacy Policy

Privacy Policy

Effective Date: September 1, 2026
Website: babylontranslate.com
Entity: Babylon Linguist Solutions LLC (“Company”, “we”, “us”, “our”)

Welcome to babylontranslate.com. We respect your privacy and are committed to protecting the sensitive personal data and official documents you entrust to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website or purchase our translation and notarization services (“Services”).

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1. Information We Collect

We collect information necessary to issue quotations, fulfill certified translation orders, and communicate with you:

• Personal Identification Data: Full name, email address, telephone number, billing address, and country of residence provided when completing online checkout or quote forms.
• Uploaded Source Materials & Documents: Civil certificates (birth, marriage, divorce), academic transcripts, legal contracts, court records, financial statements, and associated files uploaded for translation.
• Technical & Usage Data: IP address, browser type, operating system, referring URLs, and website navigation patterns collected automatically via cookies and analytics engines.

2. How We Use Your Information

We use your information strictly for legitimate business and fulfillment purposes:

• To generate pricing quotes and process translation or notarization orders.
• To assign certified, native linguists under strict confidentiality obligations to translate your documents.
• To deliver finalized certificates of accuracy and translated documents to you.
• To comply with legal obligations, regulatory requests, or court orders.
• To maintain, analyze, and optimize website security, speed, and user experience.

3. Document Security, Confidentiality & Encryption

Because we process sensitive civil and legal records, document security is central to our operational framework:

• Encryption Standards: All data transmitted to and from babylontranslate.com is encrypted in transit using 256-bit Transport Layer Security (TLS/SSL). Uploaded files and deliverables are stored using enterprise-grade AES-256 encryption at rest.
• Strict Non-Disclosure (NDAs): Access to uploaded client documents is strictly restricted to project managers and linguists directly assigned to your order. All internal personnel and freelance translators are bound by legally enforceable Non-Disclosure Agreements (NDAs).
• Automated Document Retention & Purging: Source documents and translated deliverables are retained on our secure servers for a period of ninety (90) days following order fulfillment to allow for customer re-downloads or authorized revisions. After 90 days, project files are automatically purged from active storage systems.

4. Payment Security & PCI Compliance

We do not collect, process, or store credit card numbers, debit card details, or banking credentials on our local servers. All payment transactions are processed directly through PCI-DSS Level 1 certified payment gateways (e.g., Stripe, PayPal). Your financial data is handled entirely within their secure, encrypted networks.

5. Information Sharing & Third-Party Service Providers

We do not sell, rent, trade, or monetize your personal information or uploaded documents to third-party data brokers or advertisers.

We share personal data only with trusted third-party Service Providers to facilitate operational delivery:

• Infrastructure & Hosting: Secure cloud infrastructure and encrypted storage providers.
• Analytics Providers: Web traffic monitoring tools (such as Google Analytics) to help us understand site functionality. Google Analytics collects anonymized navigation data. You may opt out using the Google Analytics Opt-out Browser Add-on.
• Legal Obligations: We may disclose personal information if required by law, subpoena, or government order, or to defend our legal rights and property against fraudulent transactions.

6. Your Data Rights & Choices

Depending on your jurisdiction (including rights under CCPA/CPRA and GDPR), you have the following privacy choices regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete personal records.
• Right to Erasure (Account & Document Deletion): You may request early manual deletion of your uploaded documents and personal information prior to our standard 90-day automated purge window.
• Unsubscribe from Communications: You may opt out of promotional emails at any time by following the instructions in the email or contacting support.

7. Website Cookies

Our website utilizes cookies and similar tracking technologies to enhance user experience, remember session progress during document uploads, and analyze traffic trends. You can configure your browser to block or alert you about cookies, though some site functions may not operate correctly without them.

8. Children’s Privacy

Our Services are directed to adults aged 18 and older. We do not knowingly collect personal data directly from children under 18. If a parent or guardian discovers that a child has provided us with personal information without consent, please contact us immediately to have the data removed.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date”. Continued use of babylontranslate.com following policy updates constitutes acceptance of the revised terms.

10. Contact Us

For questions, privacy inquiries, or manual data erasure requests, contact our compliance team:

Babylon Linguist Solutions LLC
Email: support@babylontranslate.com | info@babylontranslate.com
Website: https://old.babylontranslate.com